Payment Information

We accept Paypal. Items are listed in USD.

Production time

Made-to-order costumes have production time frames listed on the product listing. Most made-to-order costumes take 3-6 weeks to complete.

Rush orders may be accepted for an additional fee.

In stock costumes are ready to ship.

Custom costume commissions vary in production time, but start at 6-8 weeks.

Shipping information

In stock orders can take 2-4 days to prepare and ship out.

Rates are calculated by using the size, weight and distance your order has to ship. We offer several shipping options, And currently ship to Canada, the USA, Australia and UK. If you are in another Country, please e-mail us to calculate shipping.

delivery Estimates

Within Canada

Regular Parcel – Arrives in 2 to 9 business days for most cities

Expedited Parcel – Arrives in 1 to 7 business days for most cities

Xpresspost – Guaranteed to arrive in 1 to 3 business days for most cities

 Within the USA

Tracked Packet - Arrives in 5 to 7 business days for most cities

Expedited Parcel – Arrives in 3 to 5 days business for most cities

Xpresspost – Guaranteed to arrive in 2 to 3 business days for most cities

 International

Small Packet Air – Arrives in 6 to 12 business days for most cities

Small Packet Surface – Arrives in 4 to 12 weeks for most cities

Due to post office policies, we can not be held responsible for any domestic or international orders going astray. For all international orders please be aware you are responsible for any import fees.

You will receive a shipping confirmation e-mail when your order has shipped. You can check the status of your shipment through that confirmation email as there's a link in the email. You can also contact us anytime at Ridikittycostumes@gmail.com.

Exchange Policy

You may exchange unworn items within 2 weeks after the shipment is marked as received. You may exchange for another item, or for store credit. We do not refund shipping fees, and We do ask you cover return shipping back to us, unless the item is defective. We will consider full or partial refunds on an individual basis.

Damaged items/wrong order

If you receive an damaged item or the wrong order, please contact us immediately so we can make it right. You can contact us through email at ridikittycostumes@gmail.com, or through the form below.