We accept Paypal. Items are listed in USD.
Made-to-order costumes have production time frames listed on the product listing. Most made-to-order costumes take 3-6 weeks to complete.
Rush orders may be accepted for an additional fee.
In stock costumes are ready to ship.
Custom costume commissions vary in production time, but start at 6-8 weeks.
In stock orders can take 2-4 days to prepare and ship out.
Rates are calculated by using the size, weight and distance your order has to ship. We offer several shipping options, And currently ship to Canada, the USA, Australia and UK. If you are in another Country, please e-mail us to calculate shipping.
Regular Parcel – Arrives in 2 to 9 business days for most cities
Expedited Parcel – Arrives in 1 to 7 business days for most cities
Xpresspost – Guaranteed to arrive in 1 to 3 business days for most cities
Within the USA
Tracked Packet - Arrives in 5 to 7 business days for most cities
Expedited Parcel – Arrives in 3 to 5 days business for most cities
Xpresspost – Guaranteed to arrive in 2 to 3 business days for most cities
Small Packet Air – Arrives in 6 to 12 business days for most cities
Small Packet Surface – Arrives in 4 to 12 weeks for most cities
Due to post office policies, we can not be held responsible for any domestic or international orders going astray. For all international orders please be aware you are responsible for any import fees.
You will receive a shipping confirmation e-mail when your order has shipped. You can check the status of your shipment through that confirmation email as there's a link in the email. You can also contact us anytime at Ridikittycostumes@gmail.com.
You may exchange unworn items within 2 weeks after the shipment is marked as received. You may exchange for another item, or for store credit. We do not refund shipping fees, and We do ask you cover return shipping back to us, unless the item is defective. We will consider full or partial refunds on an individual basis.
Damaged items/wrong order
If you receive an damaged item or the wrong order, please contact us immediately so we can make it right. You can contact us through email at firstname.lastname@example.org, or through the form below.